1Answer Group's Managed Services is a cost effective outsourced solution that provides both technical and functional support.
For mission critical financial and analytical applications, it is essential to have the right level of support and maintenance plan in place to ensure minimum downtime as well as little to no impact to time sensitive financial processes.
Typical Managed Services include:
Application Support
- Application error troubleshooting
- Reports development
- Application objects support
- Data Grids
- Data Forms
- Process Management
- Metadata
- Data loading
- End user training and support
- Application Administrator support
- Application updates
Infrastructure and Server Environment Support
- Infrastructure and server environment management
- Services and servers restarts
- Backup and recovery
- Batch scheduling/monitoring
- Security updates
